Electronic Data Interchange (EDI) Product Manager
Core
Own the EDI capability, governance, and standards to protect platforms supporting billions in customer orders and accelerate onboarding.
Role type
Product Manager (EDI/B2B Integration)
Builds
Reliable, scalable EDI platforms and customer onboarding pipelines
Domain
FMCG, Retail, Wholesale, Beverage
Deliverable
product features
Required skills
EDI standards and transaction flows, B2B integration, customer onboarding management, EDI architecture and mapping, incident management, stakeholder management, governance frameworks
Preferred skills
Experience with SPS Commerce, Leadtec, GXS, Direct AS2, SAP integration, FMCG/retail industry knowledge
Technologies
SPS Commerce, Leadtec, GXS, Direct AS2, SAP
Responsibilities
Own EDI capability including governance and prioritisation; Lead customer onboarding from assessment to go-live; Prioritise onboarding pipeline based on value and risk; Support migration from legacy platforms; Act as business escalation point for order flow incidents; Partner with technology and external providers to improve reliability; Monitor service performance and drive improvements; Maintain governance across customer, SKU, and trading partner data; Lead a small team and coordinate resources
