Engagement Manager – WA
Core
Lead customer relationships for mining sites, driving technology adoption, operational improvement, and data-driven outcomes.
Role type
Senior Engagement Manager (Mining Operations & Technology)
Builds
Customer engagement plans, operational improvement initiatives, and technology adoption strategies for mining clients.
Domain
Mining industry, operational technology, industrial analytics, digital transformation.
Deliverable
product features
Required skills
Customer leadership, operational understanding, data literacy, stakeholder management, facilitation, coaching, commercial awareness, adaptability, independent execution.
Preferred skills
Mining engineering background, experience with load/haul operations, dispatch/control room systems, fleet management, BI solutions, behavioral change management.
Responsibilities
Develop and maintain engagement plans for customer sites, track priorities and actions, analyze site performance, coordinate actions between visits, translate data into practical insights, build trust with diverse stakeholder groups.
Seniority
Mid-Senior, hands-on IC with limited supervision.