Billing Specialist
Core
Own and run core billing operations including processing payments, resolving discrepancies, generating invoices, managing credits, and handling collections for a B2B real estate SaaS platform.
Role type
Senior IC billing specialist (revenue operations)
Builds
Accurate billing runs, invoices, and credit applications for thousands of customers across the real estate ecosystem
Domain
Real estate technology / SaaS subscription billing
Required skills
Subscription billing platforms (Ordway, Zuora, Chargebee), Excel/Google Sheets, data integrity monitoring, collections outreach, cross-functional collaboration (via careerplan.io/jobs/6392572-billing-specialist-at-qualia)
Preferred skills
Salesforce, Intacct, Stripe, revenue recognition (ASC 606), dunning processes, real estate/fintech background
Technologies
Ordway, Zuora, Chargebee, Salesforce, Intacct, Stripe, Excel, Google Sheets
Responsibilities
Research and resolve billing inconsistencies and errors; Process incoming payments and manage billing runs; Create custom invoices for strategic accounts; Manage application of credits and resolve credit discrepancies; Approve and issue refunds and concessions; Conduct collections outreach for overdue accounts; Monitor billing data for errors and flag systemic issues
Seniority
Mid-level, hands-on IC
