System Engineer Manager, Information Technology
Core
Oversee internal IT operations, employee technology support, and security administration within a growing life sciences technology environment.
Role type
Senior IT Operations Manager (Systems & Security)
Builds
Reliable, secure, and well-managed internal IT infrastructure and employee support processes
Domain
Life Sciences Technology / IT Operations
Required skills
Endpoint management, Identity and Access Management (IAM), SaaS administration, SOC 2 compliance, Cloud infrastructure fundamentals, IT asset management, Vendor management, Ticketing systems, Cross-functional collaboration
Preferred skills
Healthcare or life sciences industry experience, Cybersecurity certifications, ITSM certifications, Experience with regulated frameworks (HIPAA, HITRUST)
Technologies
Windows, macOS, Linux, Google Workspace, Microsoft Intune, JumpCloud, JAMF, Active Directory, Okta, Duo
Responsibilities
Serve as primary point of contact for employee IT support and device troubleshooting; Manage employee onboarding and offboarding processes including account provisioning; Administer internal systems and SaaS applications; Oversee identity and access management processes including MFA and RBAC; Maintain hardware and software inventories; Coordinate IT procurement and vendor relationships; Support SOC 2 audits and compliance initiatives; Assist with cloud infrastructure and endpoint security monitoring.
Seniority
Senior, hands-on IC with management responsibilities