Client Services
Core
Manage client relationships and oversee the delivery of integrated multi-channel marketing campaigns.
Role type
Account Manager / Client Services
Builds
Integrated marketing campaigns across digital and direct channels
Domain
Digital Marketing / Advertising Agency
Deliverable
product features
Required skills
Client relationship management, multi-channel campaign delivery, brief management, creative review, workload prioritization, strategic advising, budget management, cross-functional collaboration
Preferred skills
Agency experience, multi-channel marketing experience (email, banner), production process understanding
Technologies
Email marketing platforms, Banner ad platforms, Project management tools
Responsibilities
Manage, draft and review client briefs; Liaise with clients to clarify questions and manage expectations; Distill client feedback for creative teams; Prioritize workloads and escalate when needed; Maintain understanding of client business strategies and objectives; Build relationships through meetings and planning sessions; Ensure projects are delivered on time and to budget.
Seniority
Individual Contributor (open to various experience levels)