Fintech Operations Specialist I
Core
Provides operational support for client programs by managing departmental processes, ensuring compliance, and handling payment transactions.
Role type
Entry-level operations specialist (fintech/payments)
Builds
Client programs and payment processing workflows
Domain
Fintech / Payments / Banking Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ACH processing, compliance monitoring, risk reporting, account reviews, transaction processing, check issuance, cross-functional collaboration, client relationship management
Preferred skills
None stated
Technologies
Microsoft Office (Excel, PowerPoint, Word, Outlook), 12+ internal systems
Responsibilities
Monitor transactional and compliance reports to detect breaches or fraud; Review and resolve ACH inquiries, exceptions, and returns per NACHA rules; Process government-related payment activity; Handle client requests for checks, stop payments, and account closures; Collaborate with internal departments on account review and remediation; Maintain positive relationships with key clients.
Seniority
Entry-level, individual contributor