Database Support Engineer (APAC)
Core
Resolve advanced technical issues and provide consultative advice for the Supabase Postgres development platform to help developers build reliably.
Role type
Senior Database Support Engineer
Builds
Developer experience and reliability for the Supabase platform
Domain
Cloud database infrastructure (PostgreSQL)
Deliverable
client delivery
Required skills
PostgreSQL internals, query optimization, troubleshooting complex setups, data migration, cloud hosting (AWS), terminal/Linux environments
Preferred skills
mentoring, pattern recognition, async communication
Technologies
PostgreSQL, AWS, Linux
Responsibilities
Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries; Offer proactive guidance to optimize workloads; Reproduce bugs, isolate root causes, and escalate to engineering; Communicate clearly and empathetically with users of all levels; Spot patterns across tickets to recommend improvements to documentation, tooling, and the product; Mentor junior team members
Seniority
Senior, hands-on IC
