Field Service Manager - South, UK
Core
Oversee store installations, manage contractors and internal teams, and maintain Service Level Agreements for retail AI solution deployments.
Role type
Field Service Manager
Builds
Retail AI solutions (computer vision) deployed at scale with top retailers
Domain
Retail technology / AI / Computer Vision
Deliverable
client delivery
Required skills
Field service management, team leadership, project coordination, SLA management, hiring decisions, performance management, safety compliance, inventory management, travel management
Preferred skills
Experience in installations or related industry, proficiency in reporting tools and Google Workspace
Technologies
Google Workspace
Responsibilities
Oversee and coordinate all store installations; Manage all maintenance Service Level Agreements; Ensure projects are completed on time and within budget; Manage and support Team Leads; Conduct interviews and make hiring decisions; Provide ongoing training and professional development; Manage the performance of team members; Communicate with clients, vendors, and internal teams; Work with external third party contractors; Conduct site visits to verify work quality; Implement and enforce safety procedures; Manage inventory for the responsible regions; Travel to customer sites to complete installations and ongoing maintenance.
