Retail Advisor
Core
Face of the company at vehicle pickup/sell locations, inspecting vehicles, completing paperwork, and delivering exceptional customer service.
Role type
Retail Advisor (Field Specialist)
Builds
Customer experience for online car buying/selling
Domain
Automotive retail
Deliverable
product features
Required skills
Customer service, vehicle inspection, paperwork completion, note-taking, teamwork
Preferred skills
Automotive industry knowledge, warranty product experience
Technologies
Customer tracking system
Responsibilities
Deliver unique customer experiences, address customer needs and resolve issues, inspect vehicles for quality, complete customer paperwork, take notes in tracking system, assist team members
Seniority
Entry-level, hands-on IC