Senior Manager, Resilience Engineering & Operations
Core
Lead the Resilience Engineering and Operations team to ensure reliable uptime, performance, and throughput for IonQ's hosted quantum computing fleet.
Role type
Senior Manager, Resilience Engineering & Operations (Technical Leadership)
Builds
Hosted quantum computing systems for customers across computing, networking, sensing, and security domains.
Domain
Quantum Computing / High-Performance Computing / Reliability Engineering
Required skills
Technical leadership, team management, reliability engineering, incident management, operational readiness, complex experimental systems, automation, calibration, maintenance, on-call management, cross-functional collaboration, strategic planning, metrics definition, process improvement.
Preferred skills
Physics background, optics experience, service-oriented environments, learning from incidents, balancing operational risk.
Technologies
Trapped ion systems, quantum computing platforms, cloud providers, automation tools, monitoring systems.
Responsibilities
Lead and develop a team of Operating Physicists; own team strategy and execution across fleet operations and incident response; manage priorities, schedules, inventory, and operational planning; partner with engineers, physicists, vendors, and customers to resolve issues; define and track performance metrics; establish durable operating processes and escalation paths.
Seniority
Senior, hands-on IC with people leadership
