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Customer Experience Manager at Cottonwood Highland Apartments

Cottonwood Highland ApartmentsFull-time2026-10-07 → 2026-10-08

Core

Overseeing customer experience specialists, processing applications and leases, and assisting with move-in/move-out needs for residents.

Role type

Customer Experience Manager (Leasing & Operations)

Builds

Resident leasing, move-in/move-out processes, and community engagement activities

Required skills

Leasing experience, Sales experience, Customer service experience, Application processing, Lease processing, Move-in/move-out coordination, Outreach marketing, Social media marketing, Multi-tasking, Communication (oral/written)

Preferred skills

Basic accounting practices, Entrata Core experience, Fair Housing Laws knowledge