Manager, Services
Core
Lead a regional Professional Services team to drive customer outcomes, team development, and revenue growth for Jamf's Apple device management solutions.
Role type
Senior Manager, Professional Services
Builds
Professional Services engagements and regional revenue
Domain
IT Management / Apple Ecosystem / SaaS
Deliverable
client delivery
Required skills
People leadership, team coaching, stakeholder management, strategic planning, problem solving, project management, data analysis, cross-functional collaboration, technical product knowledge
Preferred skills
Experience with Jamf and Apple ecosystem (macOS, iOS, iPadOS, tvOS)
Technologies
Jamf, macOS, iOS, iPadOS, tvOS
Responsibilities
Coach engineers to grow technical and consulting skills; Own the full talent lifecycle from recruiting to growth; Partner with Sales and Customer Success to expand PS reach and revenue; Ensure high-quality engagements and track key metrics; Collaborate with Service Operations, Technical Enablement, and other teams; Resolve senior-level escalations; Lead special projects and initiatives.
Seniority
Manager, hands-on leadership