Sales & Service Lead - Mall at Green Hills
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store business performance.
Role type
Senior retail operations lead (sales & service)
Builds
Retail store operations, guest experiences, and sales performance
Domain
Retail fitness apparel and wellness
Deliverable
product features
Required skills
Sales leadership, team coaching, business acumen, inventory management, cross-functional collaboration, recruitment, data analysis
Preferred skills
Client relationship building, strategic planning, operational execution
Technologies
Company performance tools, reporting systems
Responsibilities
Lead an exceptional guest experience through technical product education and coaching; analyze reports to strategize and implement action plans; manage reporting, budgets, expenses, inventory, and vendor relationships; oversee Sales & Service Associates and Cashiers including recruitment and development; collaborate with Community, Operations, and Visual Leads on cross-functional initiatives.
Seniority
Senior, hands-on IC