Billing Specialist
Core
Manage day-to-day billing operations for a SaaS company, ensuring accurate invoice preparation, processing, and customer communication.
Role type
Billing Specialist (SaaS)
Builds
Invoices, billing adjustments, and credits for multi-location brand customers.
Domain
SaaS / Subscription Billing
Required skills
Invoice generation and processing, Customer billing support, ERP system proficiency (Maxio, Salesforce, NetSuite), Excel (PivotTables, VLOOKUPs), Contract management, Financial reporting, Cross-departmental collaboration, SaaS billing models
Preferred skills
Associate or Bachelor's degree in Accounting/Finance, Experience with customer portals
Technologies
Maxio, Salesforce (SFDC), NetSuite, Excel
Responsibilities
Generate and review invoices for new, recurring, and adjusted contracts; Upload invoices to customer portals; Process billing adjustments, credits, and cancellations; Serve as primary contact for billing inquiries; Maintain accurate billing records for audits; Prepare billing summaries and exception reports.
Seniority
Mid-level (2+ years experience)
