Engineering Manager eCommerce and Engagement
Core
Lead technology strategy and execution for eCommerce, customer engagement, and personalized communications across the entire stack.
Role type
Engineering Manager eCommerce and Engagement
Builds
Telia Public Web, Content Management System, eShop, CDP (Customer Data Platform)
Domain
Telecommunications, Digital Commerce, Customer Engagement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Technology strategy definition, Vendor management, Cross-functional collaboration, SaaS/PaaS deployment, Traffic orchestration, Cost optimization
Preferred skills
SEO, SEM, UX principles, Out-of-the-box SaaS/PaaS features over custom development
Technologies
SaaS, PaaS, CDP, CMS, eShop
Responsibilities
Define and execute technology strategy for eCommerce and Engagement domains, Drive technology stack consolidation, Ensure service quality, reliability, security, and cost efficiency, Manage supplier ecosystems and strategic technology partners, Collaborate with business, product, marketing, and technology teams, Build a culture of experimentation and continuous improvement
Seniority
Manager, hands-on leadership
