Delivery Solutions Engineer
Core
Lead technical discovery and integration discussions with clients, design integration scopes, and ensure smooth implementation of the global e-commerce platform.
Role type
Senior IC technical solutions engineer (post-sales integration) (via careerplan.io/jobs/62-002-5C-C6D-delivery-solutions-engineer-at-global-e)
Builds
Global direct-to-consumer e-commerce platform for brands and retailers
Domain
E-commerce / SaaS / Localization
Required skills
REST APIs, JSON, HTTP, relational databases (SQL), system architecture, debugging, troubleshooting, log analysis, eCommerce platforms (Shopify, Magento, SFCC)
Preferred skills
JavaScript, PHP, .NET, HTML/CSS
Responsibilities
Lead technical discovery and integration discussions with new and existing clients; Explain solution capabilities and recommend best practice integration approaches; Demonstrate demos and training sessions; Own the integration lifecycle including technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery; Work with Development teams to address client-specific requirements and resolve issues; Provide ongoing technical guidance to internal and external stakeholders; Act as a product expert and share client feedback with Product/R&D.
Seniority
Mid-level, hands-on IC
