Senior Technical Trainer
Core
Design, develop, and deliver instructor-led and blended technical training for customers, partners, and internal teams on the Reltio Context Intelligence Platform.
Role type
Senior Technical Trainer (SaaS Platform)
Builds
Instructor-led workshops, technical bootcamps, and certification programs for the Reltio platform.
Domain
Data Management / SaaS / Enterprise AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Instructor-led training delivery, course design and development, classroom management, LMS administration, project management, API familiarity, technical presentation
Preferred skills
Data management experience, SaaS or PaaS product knowledge, experience with cloud-based APIs and JSON, AI tool utilization for training
Technologies
Reltio Context Intelligence Platform, Learning Management Systems (LMS), Postman, Jira, Monday.com
Responsibilities
Deliver live onsite and virtual training sessions, manage student activities and support tickets, design and publish engaging course content, partner with subject matter experts, implement CSAT/NPS evaluations, guide certification tracks, maintain trainer certifications, lead special projects
Seniority
Senior, hands-on IC
