Dedicated Driver Operations Coordinator
Core
Administrative and documentation backbone for the Dedicated Driver Operational Support Team, managing recruiting, onboarding, training, and performance metrics for drivers delivering critical medical equipment.
Role type
Operations Coordinator (Administrative Support)
Builds
Operational support workflows for dedicated driver teams
Domain
Logistics / Healthcare Supply Chain
Deliverable
Dashboards & analysis | client delivery
Required skills
Scheduling logistics, candidate record management, performance metrics tracking, documentation upkeep, mass communication drafting, order milestone monitoring, equipment shipment coordination, training gap identification, process improvement
Preferred skills
Salesforce (SFDC) experience, ATS experience, LMS experience
Responsibilities
Coordinate interview scheduling and candidate pipeline logistics; confirm new driver onboarding requirements; track and maintain driver performance metrics; monitor live Dedicated Driver orders for accuracy; draft and send mass communications to drivers; organize documentation storage; order and coordinate shipment of driver equipment; support curriculum updates; serve as secondary owner of training/certification tracking; investigate and resolve driver pay discrepancies
Seniority
Mid-level, hands-on IC