Director - IT Operations
Core
Strategic leadership of IT Operations, managing global budget, driving organizational transformation, and ensuring IT strategy aligns with business objectives.
Role type
Director, IT Operations
Builds
Operational efficiency, financial predictability, and strategic alignment for the IT organization
Domain
SaaS / Cloud Technology
Deliverable
dashboards & analysis
Required skills
IT financial management, OKR strategy, IT governance, change management, executive communication, cross-functional alignment
Preferred skills
AI application for business efficiency, ITIL, agile frameworks
Technologies
AI tools for skills and agents
Responsibilities
Own global IT budget and cost optimization; Lead OKR development and tracking; Manage 'IT for IT' program to advance internal capabilities; Facilitate Quarterly Business Reviews (QBRs) for executive leadership; Drive organizational transformation and continuous improvement; Establish and oversee IT policies and governance frameworks; Communicate IT department updates to the broader business
Seniority
Director, strategic leadership