Field Service Team Lead (Installations) – Birmingham, UK (Fixed-Term, Minimum 30 Hours/Week)
Core
Lead and coordinate a team of Field Service Technicians to install shelf-mounted camera hardware for retail AI solutions.
Role type
Field Service Team Lead (Installations)
Builds
Retail AI operating system using shelf-mounted cameras
Domain
Retail / Computer Vision / Hardware Installation
Deliverable
physical/clinical work
Required skills
Team leadership, hardware installation, power tool operation, site safety compliance, troubleshooting, time management, night shift work
Preferred skills
Prior experience leading field service or installation teams
Technologies
Power tools, installation equipment
Responsibilities
Lead and coordinate a team of Field Service Technicians on site, Install and configure camera hardware, Conduct pre-installation site checks, Act as primary customer contact on site, Review and sign off on completed installations, Maintain accurate records of installation activities, Operate power tools safely, Enforce safety protocols, Train and mentor team members, Meet team speed and quality KPIs
Seniority
Mid-level, hands-on IC with team leadership
