Director, IT Operations
Core
Strategic IT Operations Director serving as the operational backbone of the IT department, driving organizational transformation, managing financial performance, and ensuring IT strategy alignment with business objectives.
Role type
Director, IT Operations (Strategic IC)
Builds
Operational maturity, efficiency frameworks, and strategic alignment for the IT organization
Domain
IT Operations, IT Strategy, Financial Management, Governance
Deliverable
dashboards & analysis | infrastructure
Required skills
IT financial management, budget oversight, OKR strategy, IT governance, change management, cross-functional leadership, executive storytelling, AI application for business efficiency
Preferred skills
SaaS/Cloud environment experience, ITIL, agile frameworks, continuous improvement practices
Technologies
AI tools for business efficiency
Responsibilities
Own global IT budget and cost optimization; Lead OKR development and tracking; Champion "IT for IT" program for internal capability advancement; Facilitate Quarterly Business Reviews (QBRs) for executive leadership; Drive organizational transformation and continuous improvement; Establish and oversee IT policies and governance frameworks; Communicate IT department updates to the broader business
Seniority
Director, strategic leadership with hands-on problem-solving