Lead Voice AI Engineer
Core
Design and build production-grade, low-latency Voice Agents for frontline heavy verticals (healthcare, manufacturing, warehousing, retail) to handle employee support, procurement, collections, and logistics.
Role type
Lead Voice AI Engineer (hands-on IC with technical leadership)
Builds
Real-time voice runtime, streaming ASR/TTS pipelines, multi-turn Voice Agents, and enterprise workflow integrations
Domain
AI/ML, Voice AI, Conversational AI, Enterprise SaaS
Deliverable
production ML models | product features
Required skills
Real-time system design, streaming ASR/TTS/VAD, low-latency architecture, multi-provider speech routing, multilingual speech handling, noisy environment optimization, enterprise workflow integration, security/compliance controls, observability, mentorship
Preferred skills
Deepgram, LiveKit, ElevenLabs, WebRTC, SIP/RTP, LangGraph, RAG, Salesforce/ServiceNow integration
Technologies
Python, Java, Go, WebRTC, SIP, RTP, WebSockets, Twilio, LangGraph, RAG, Deepgram, LiveKit, ElevenLabs, OpenAI, Azure Speech, Google Speech
Responsibilities
Design real-time voice runtime; optimize streaming ASR/TTS/VAD for high-noise environments; architect multi-provider speech routing; develop multi-turn Voice Agents; integrate with enterprise systems; implement security/compliance controls; establish production observability; mentor engineers
Seniority
Senior, hands-on IC with technical leadership