Manager, Strategy & Operations, Global Business Development
Core
Drive a major transformation in client relationship management by modernizing technology, optimizing functions, and leading cross-departmental strategic initiatives.
Role type
Manager, Strategy & Operations (Transformation & Business Development)
Builds
A new transformation function enabling tech enablement, function optimization, and cross-org partnerships.
Domain
Luxury Art & Auctions / Business Transformation
Required skills
Project & program management, Data analysis (Snowflake, Tableau), Survey design & automation (Qualtrics), AI tool fluency (LLMs, agents, workflows), Executive communication, Stakeholder coordination, Process documentation
Preferred skills
MBA or equivalent experience, Luxury/Art/Retail industry background
Technologies
Snowflake, Tableau, Qualtrics, Claude, Monday.com, Smartsheet, Confluence, PowerPoint, Excel
Responsibilities
Own intake, prioritization, and progress tracking across concurrent workstreams; Design and run surveys to gather cross-departmental input; Pull and structure data for pilot evaluations and KPI tracking; Prepare executive-ready briefing materials and decks; Build business cases for hiring and investment decisions; Document processes and playbooks to scale successful pilots.
Seniority
Manager, hands-on IC with strategic support focus
