Customer Experience Specialist/Leasing Consultant at Antero Apartments
Core
Assist prospective residents in finding apartments and ensure current residents feel at home within the community.
Role type
Leasing Consultant / Customer Experience Specialist
Builds
Residential leasing and resident retention services
Domain
Real Estate / Residential Property Management
Deliverable
product features
Required skills
Customer service, communication, phone etiquette, tour management, pricing knowledge, event planning, social media marketing, package room organization, vendor relationship management
Responsibilities
Greet customers, prospects, and vendors at the office; respond to resident and prospect inquiries via phone, email, and text; answer property phone calls and take detailed notes; ensure apartments are ready for showings and move-ins; walk buildings and amenities to maintain quality standards; assist in planning community events and social media marketing; organize the package room daily; maintain vendor relationships.
