Digital Business Analyst (12 Month Fixed Term Contract)
Core
Support TAL's Group Life business by developing smart digital solutions, coordinating system changes, and providing operational support to improve customer experience and reduce costs.
Role type
Digital Business Analyst
Builds
Digital solutions and system enhancements for life insurance products
Domain
Insurance / Digital Transformation
Deliverable
product features
Required skills
Business analysis, Agile delivery (Scrum, Kanban), Process mapping, User story creation, UAT test case development, Requirements documentation
Preferred skills
Life insurance domain knowledge, CSPO/ASPO/CSM certifications
Technologies
Scrum, Kanban, Lean
Responsibilities
Analyse business practices to identify improvement opportunities, Collaborate with teams to elicit requirements and translate to user stories, Produce technical and non-technical documentation, Identify and document current and future state processes, Develop and maintain Business Requirements and Process Design documents, Execute User Acceptance Testing and provide communications strategies for implementation
Seniority
Mid-level, hands-on IC
