Dual Site - Dental Practice Manager
Core
Lead day-to-day performance of a private dental practice, balancing patient experience, team well-being, and commercial outcomes.
Role type
Senior Practice Manager (Private Healthcare)
Builds
High-performing private dental clinics
Domain
Private Healthcare / Dentistry
Required skills
KPI and performance management, practice financials (revenue/cost control), multidisciplinary team leadership, diary management, regulatory compliance (CQC), budget and stock management, patient complaint resolution, marketing and community engagement
Preferred skills
Management qualification, private dental/healthcare experience, process improvement and coaching
Responsibilities
Lead day-to-day practice performance across people, patients, and performance; Lead and develop the multidisciplinary team; Track and manage core KPIs (utilisation, conversion, revenue, patient experience); Partner with Treatment Coordinators and clinicians to optimise the patient journey; Oversee diary management; Maintain regulatory compliance and CQC readiness; Manage costs, stock, and budgets; Own operational processes and drive improvements; Resolve patient feedback and complaints; Support local growth through marketing and community engagement