PSC Manager - Fishers, IN
Core
Operations manager for a Patient Service Center (PSC) overseeing phlebotomy programs, specimen collection, and team supervision.
Role type
Senior Operations Manager (Phlebotomy)
Builds
Phlebotomy operations and patient service centers
Domain
Healthcare / Clinical Laboratory
Required skills
Phlebotomy, venipuncture, finger sticks, specimen handling, aseptic technique, HIPAA compliance, quality control, KPI reporting, team management, scheduling, vendor management, budget management
Preferred skills
BS/BA degree, Phlebotomy Certification, financial experience, bilingual skills
Technologies
Natera provided system, electronic PHI systems
Responsibilities
Verify test requisitions and patient identification; obtain blood specimens via venipuncture and finger sticks; maintain specimen integrity and quality control logs; oversee phlebotomy program operations and KPI reporting; manage and train phlebotomy staff; resolve unusual test orders; manage PSC vendors and equipment; handle scheduling and customer feedback.
Seniority
Senior, hands-on IC with management duties (via careerplan.io/jobs/6122375004-psc-manager-fishers-in-at-natera)