Sales & Service Lead - Ala Moana
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store-level business functions.
Role type
Retail Sales & Service Lead
Builds
Retail store operations and guest service environment
Domain
Retail / Wellness Apparel
Deliverable
product features
Required skills
Sales leadership, client relationship management, data analysis, workforce management, budgeting, inventory control, recruitment, coaching
Preferred skills
Business acumen, cross-functional collaboration
Technologies
Company performance tools
Responsibilities
Lead an exceptional guest experience through product education and coaching; build daily client relationships; analyze reports to strategize and implement action plans; manage sales floor coverage and selling initiatives; partner with Operations & Visual Manager on budgets, inventory, and facilities; oversee Sales & Service Associates and Cashiers including recruitment and development; collaborate with Community & Studio leads for cross-functional training.
Seniority
Associate, hands-on IC
