Commercial Insurance Specialist
Core
Senior support partner to Risk Advisors managing daily commercial insurance operations, client servicing, and operational excellence for U.S. commercial accounts.
Role type
Senior IC commercial insurance specialist
Builds
Commercial insurance policies, renewals, endorsements, and Certificates of Insurance (COIs) for clients
Domain
Insurance (Commercial Lines)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
U.S. commercial insurance account servicing, carrier and underwriter coordination, manual underwriting support, commercial coverages knowledge (GL, Property, WC, Auto, Umbrella), policy documentation review, insurance management systems proficiency, billing management, compliance tracking
Preferred skills
U.S. brokerage/agency support experience, Applied Epic/AMS360/Vertafore/EZLynx/HawkSoft proficiency, policy discrepancy identification, junior team guidance, shared inbox platforms
Technologies
Applied Epic, AMS360, Vertafore, EZLynx, HawkSoft
Responsibilities
Prepare and process commercial insurance submissions, quotations, proposals, renewals, and endorsements; Coordinate with carriers and underwriters on new business and policy revisions; Issue Certificates of Insurance and policy documentation; Review policies for accuracy and coverage alignment; Manage billing items and track compliance/renewal timelines; Conduct quality reviews of junior staff work; Identify workflow improvement opportunities
Seniority
Senior, hands-on IC