Senior Staff Product Manager, Member & AI Experience
Core
Own the core member experience surfaces (homepage, conversational AI, and community) to turn eligible members into engaged, retained users across Maven's clinical and family health programs.
Role type
Senior Staff Product Manager (Member & AI Experience)
Builds
Consumer-facing digital programs including conversational AI interfaces, community platforms, and homepage experiences for women and families.
Domain
Digital Health / Women's Health / Family Planning / AI in Healthcare
Deliverable
product features
Required skills
Consumer product strategy, conversational AI product design, experimentation engine management, data-driven decision making, engagement analytics, technical tradeoff analysis, AI tool fluency, customer research
Preferred skills
Experience building consumer-facing products, strong consumer instincts, structured thinking under pressure, ability to move from ambiguity to live experiments
Technologies
Conversational AI platforms, experimentation frameworks, analytics instrumentation tools
Responsibilities
Own the core member experience surfaces (homepage, conversational AI, and community); Build and run a high-velocity experimentation engine; Define and instrument metrics to drive decisions from first visit through activation and retention; Partner with Clinical Product and AI Platform teams; Analyze engagement data to identify activation and drop-off points; Collaborate with engineers on technical tradeoffs and feasibility
Seniority
Senior Staff, hands-on IC with strategic scope
