Senior Technical Account Manager
Core
Strategic Technical Account Manager for Tier 1 Financial Services, acting as the primary technical authority for global banks and fraud organizations to ensure identity verification reliability and security.
Role type
Senior IC Technical Account Manager (Financial Services)
Builds
Production-ready identity verification integrations, operational runbooks, and scalable technical playbooks for regulated financial clients.
Domain
Financial Services / Identity Verification / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Executive-level technical partnership, full-stack integration fluency (Web/Mobile SDK, REST, webhooks, SQL, distributed tracing), AWS multi-region architecture, incident command, data analysis and reporting, scripting/automation (Python/Bash), security and compliance fluency (SOC 2, PCI DSS, GDPR, CCPA, PIPEDA), change and release management.
Preferred skills
Identity verification/fraud prevention product experience, SDK injection threat modeling, high-growth SaaS scaling experience.
Technologies
AWS, Python, Bash, SQL, REST, Webhooks, Mobile SDKs, Web SDKs, SOC 2, PCI DSS, GDPR, CCPA, PIPEDA
Responsibilities
Serve as primary technical authority for Tier 1 FinServ accounts; conduct architecture reviews and production readiness assessments; lead incident response and post-incident reviews; manage enterprise change and release windows; synthesize account patterns into actionable product feedback; build AI-assisted operational workflows and reusable playbooks.
Seniority
Senior, hands-on IC with executive presence