Retail Store Manager
Core
Lead a retail store team to ensure safety, operational execution, financial outcomes, and exceptional customer service for pet parents.
Role type
Senior retail store manager
Builds
A full-service pet retail store
Domain
Retail / Pet care
Deliverable
product features
Required skills
People leadership, P&L management, staffing and scheduling, inventory management, compliance enforcement, conflict resolution, business analysis
Preferred skills
Experience in customer-focused environments, proficiency in computer applications
Responsibilities
Recruit, hire, coach, and manage a team of up to 70 associates; drive store profitability and meet sales/shrink targets; ensure safety and compliance for people and pets; manage inventory and labor budgets; handle escalated customer concerns; execute daily store operations and reporting.