Salesforce Solution Architect, Field Service
Core
Design, develop, QA, and launch Salesforce Field Service Cloud solutions for customers by translating business requirements into technical specifications and configurations.
Role type
Senior Salesforce Solution Architect (Field Service)
Builds
Salesforce Field Service Cloud implementations and integrations for enterprise clients
Domain
Professional Services / Salesforce / Field Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Field Service Cloud configuration, Salesforce declarative design, Apex/VisualForce/Web Services understanding, SDLC ownership, Enterprise Service Cloud project leadership, multi-environment management, legacy system integration via APIs, Salesforce Admin expertise
Preferred skills
Salesforce Communities and Wave Analytics experience, multi-project management, business process improvement assessment
Technologies
Salesforce, Agentforce, Service Cloud, Sales Cloud, Apex, VisualForce, Web Services, Communities, Wave Analytics
Responsibilities
Facilitate business process reviews to identify customer requirements, translate requirements into Salesforce design, configure Field Service Cloud solutions, develop technical requirements and specifications, drive best practice UX design, manage project communications, deliver end-user training and documentation, oversee project completion, lead enterprise-level projects, lead vision and strategy discussions with leadership, partner with AI teams
Seniority
Senior, hands-on IC with strategic leadership