Flagship General Manager - Milan
Core
Leading, managing, and developing all aspects of a flagship retail store's business to achieve sales and profitability goals while aligning with the company's mindful movement mission.
Role type
Flagship General Manager (Retail)
Builds
Physical retail store operations and customer experience
Domain
Retail / Apparel / Wellness
Deliverable
product features
Required skills
Retail strategy execution, team leadership and development, P&L management, inventory control, visual merchandising, sales performance management, customer experience optimization, operational compliance, cross-functional collaboration
Preferred skills
Local market knowledge, business acumen, entrepreneurial mindset, talent analysis and retention strategies
Technologies
MS Office (Word, Excel, Outlook)
Responsibilities
Develop and execute retail strategies for customer experience and brand awareness; lead and develop Sales, Operations, and Visual teams to meet KPIs; manage inventory, shrinkage, and operational standards; handle customer issues and complaints; partner with corporate on long-term strategies; conduct regular store meetings to motivate staff.
Seniority
Senior, hands-on IC