Sales & Service Lead - Lenox Square
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store-level business functions.
Role type
Senior retail operations lead (sales & service)
Builds
Retail store operations and guest engagement programs
Domain
Retail / Wellness apparel
Deliverable
product features
Required skills
sales floor leadership, client relationship management, data analysis, budget management, inventory control, team recruitment and development, cross-functional collaboration
Preferred skills
decision making, feedback reception, high energy, self-motivation
Technologies
company performance tools
Responsibilities
Lead an exceptional guest experience through technical product education and coaching team members; build daily client relationships; analyze reports to strategize and implement action plans; manage reporting, budgets, expenses, inventory, and vendor relationships; oversee Sales & Service Associates and Cashiers including recruitment and development; collaborate with Community, Operations, and Visual Leads for cross-functional training.
Seniority
Senior, hands-on IC
