15300 - Benefit Account Manager - GA, On Site
Core
Manage assigned client accounts, oversee benefit implementations and renewals, and negotiate rates with carriers to ensure high service levels.
Role type
Account Manager (Employee Benefits)
Builds
Client retention and satisfaction through benefits administration and carrier negotiations
Domain
HR Technology / Employee Benefits
Deliverable
client delivery
Required skills
group benefits knowledge, problem resolution, negotiation, compliance knowledge, carrier relations, data analysis
Preferred skills
Microsoft Office, Adobe, multi-tasking, regulatory interpretation
Technologies
client platforms, carrier portals, payroll systems, HR information systems
Responsibilities
Coordinate implementation for new and renewing clients; negotiate benefits and rates with carriers; conduct pre-renewal and renewal meetings; monitor benefit administration portals; perform first bill audits; ensure client compliance with benefits and regulations
Seniority
Mid-level, hands-on IC