Front Office Staff
Core
Handle patient registration, payment processing, and provide information to patients and visitors at a hospital front office.
Role type
Front Office Staff (Patient Registration & Billing)
Builds
Patient registration workflows, payment transactions, and information services for a hospital
Domain
Healthcare / Hospital Administration
Deliverable
client delivery
Required skills
Patient registration, payment processing, data confidentiality, Microsoft Office (Word, Excel, PowerPoint), English (spoken and written)
Preferred skills
Customer service orientation, professional appearance, shift work adaptability
Responsibilities
Process patient registration quickly and accurately, handle payments according to procedures, provide clear information to patients and visitors, maintain patient data confidentiality, ensure front office services meet operational standards
Seniority
Entry-level to Junior
