Front Office Staff
Core
Manage front desk operations, handle visitor inquiries, and ensure timely customer service in a hospital setting.
Role type
Front Office Staff (Hospital)
Builds
Patient intake and visitor management processes
Domain
Healthcare
Deliverable
client delivery
Required skills
Customer service, front office management software, electronic health records (EHR) systems, Microsoft Office Suite (Excel, Word), emergency troubleshooting, staff supervision
Preferred skills
Healthcare Administration or Business Administration background, ability to work in fast-paced environments
Responsibilities
Handle visitor questions and direct them to relevant personnel, maintain front desk organization and supplies, supervise support staff, resolve customer complaints, troubleshoot emergencies
Seniority
Entry-level to Mid-level
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