Service Technician
Core
Provide after-sales service and technical support by attending customer homes to assess and repair furniture.
Role type
Service Technician (Furniture Repair)
Builds
Repaired furniture for residential customers
Domain
Furniture retail / Home goods
Deliverable
physical/clinical work
Required skills
Furniture repair, troubleshooting, service documentation, customer service, time management, hazard reporting
Preferred skills
Previous experience in hands-on service or repair roles (furniture or similar industry)
Technologies
Company vehicle, diagnostic tools
Responsibilities
Attending customer homes to assess and repair furniture, troubleshooting issues and determining repair solutions, maintaining accurate service reports and photo records, maintaining tools, equipment and company vehicle, committing to health and safety practices and proactive hazard reporting
Seniority
Entry to Mid-level, hands-on IC