Field Service Technician (Appliance Repair) - Louisville, KY
Core
Diagnose, repair, and maintain LG home appliances, TVs, and A/C units at customer locations.
Role type
Field Service Technician (Appliance Repair)
Builds
Repairs and maintains LG Home Appliance Solutions, Media Entertainment Solutions, and Vehicle Solutions
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Troubleshooting, diagnostic testing, sealed system repair, refrigeration repair, cooking appliance repair, cleaning product repair, EPA certification, data entry, pre-screening service calls
Preferred skills
Field service experience, valid driver's license
Technologies
Diagnostic test equipment, PPE, vehicle
Responsibilities
Travel offsite to customer locations for maintenance and repair; diagnose problems and assess extent of damage; document findings and make repair/replace decisions; process paperwork and perform data entry; pre-screen next-day service calls; meet company metrics for customer satisfaction and fix rates
