Sales & Service Lead - Westfield Sydney
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store-level business functions.
Role type
Senior retail sales and operations lead
Builds
Retail store operations and guest service environment
Domain
Retail / Wellness apparel
Deliverable
product features
Required skills
Sales leadership, team coaching, data analysis, budget management, inventory control, recruitment, cross-functional collaboration
Preferred skills
Client relationship building, strategic planning, operational agility
Technologies
Company performance tools, reporting systems
Responsibilities
Coach team members on product knowledge and guest interaction, analyze sales reports to strategize growth, manage budgets and inventory, oversee hiring and development of sales associates, partner with operations and visual leads on business directives
Seniority
Senior, hands-on IC with people management