Customer Service Specialist
Core
Part-time Customer Service Specialist supporting customers with insurance enquiries over the phone and providing personalized solutions.
Role type
Customer Service Specialist
Builds
Insurance customer support and sales
Domain
Insurance
Deliverable
client delivery
Required skills
Communication, problem-solving, customer relationship building, sales target achievement, enquiry resolution
Preferred skills
Hospitality/retail/contact centre experience, resilience, adaptability, willingness to learn
Technologies
Phone systems, dual monitors
Responsibilities
Support customers with insurance enquiries over the phone, Provide personalised solutions that meet customers' needs, Build strong customer relationships through exceptional service, Achieve service and sales targets while putting the customer first, Resolve enquiries confidently and efficiently
Seniority
Entry-level, part-time