Inside Sales Manager
Core
Lead execution of consumer direct sales strategy, overseeing a team of Loan Officers to drive production growth, sales performance, and operational excellence in mortgage lending.
Role type
Senior Inside Sales Manager (Mortgage)
Builds
Mortgage loan origination pipeline and high-performing sales teams
Domain
Financial Services / Mortgage Lending
Required skills
Sales strategy, forecasting, team leadership, performance management, compliance, cross-functional partnership, customer experience management, workforce planning, data analysis
Preferred skills
NMLS License, people management experience, mortgage product expertise
Technologies
CRM, BI dashboards, telephony systems, lead management platforms
Responsibilities
Prepare and update team-level sales forecasts; monitor team performance against KPIs and coach Loan Officers; manage daily loan sales operations and call center metrics; recruit, hire, and develop high-performing sales professionals; partner with cross-functional teams to optimize loan cycle times; ensure compliance with mortgage lending policies and regulations.
Seniority
Senior, hands-on IC with team management