Administration Trainee
Core
Paid traineeship for people with disability to build confidence in communication-focused office roles within Customer Service, Records, or Governance teams.
Role type
Administration Trainee (Inclusive Traineeship Program)
Builds
Customer service interactions, document management, and record tracking for Inner West Council.
Domain
Local government administration
Deliverable
product features
Required skills
responding to enquiries, managing documents and records, tracking requests, updating systems, escalating complex matters
Preferred skills
helping people, problem solving, learning scripted responses, preferring clear guidance
Responsibilities
Respond to enquiries (phone, email, in person), manage documents and records, track requests and correspondence, update systems accurately, escalate complex matters appropriately
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