Operations Analyst - South Bank, QLD
Core
Implement business and system changes to enhance the value of the Supply product offering and improve service delivery efficiency.
Role type
Operations Analyst (Systems Change Management)
Builds
Internal customer-centric solutions for travel product consolidation
Domain
Travel industry / IT systems operations
Deliverable
product features
Required skills
Requirements analysis, risk assessment, documentation, stakeholder management, training delivery, meeting facilitation
Preferred skills
Knowledge of global booking systems, experience with Travelbox
Responsibilities
Onboarding new travel systems and applications, Platform release readiness and handover to Production Support, Implementing business change (non-development), Documenting requirements and assessing risk, Showcasing and training system/business changes
Seniority
Mid-level, hands-on IC