Legal Engineer, Product Specialist
Core
Leverage legal expertise to drive adoption, utilization, and expansion of Harvey's AI platform for law firms and in-house legal teams in Canada.
Role type
Senior IC legal product specialist (post-sales strategy)
Builds
Customer adoption strategies, onboarding programs, and market insights for Harvey's AI platform
Domain
Legal technology / AI / Professional services
Deliverable
product features
Required skills
Legal practice experience, executive engagement, presentation skills, understanding of legal processes, curiosity about AI, cross-functional collaboration
Preferred skills
Sales or customer-facing experience, law firm business development, direct client matter management
Technologies
Harvey AI platform
Responsibilities
Build trusted relationships with law firm and in-house legal teams; Design and lead onboarding sessions and training workshops; Act as a strategic partner to Customer Success Managers and Account Executives; Proactively surface adoption obstacles and develop strategies to overcome them; Translate legal practice needs into actionable feedback for product and engineering teams; Monitor usage trends and re-engage at-risk accounts; Contribute to customer-facing content for the Canadian region
Seniority
Senior, hands-on IC