Membership Consultant – Epping North
Core
Welcome members and prospects, drive new memberships, support fitness goals, and deliver exceptional member experiences at a fitness club.
Role type
Membership Consultant (Sales & Customer Service)
Builds
New memberships and member retention
Domain
Fitness / Health & Wellness
Deliverable
product features
Required skills
Customer service, sales, communication, organization, reliability, computer skills, driving
Preferred skills
Previous experience in customer service, retail, hospitality, or sales, passion for health and fitness, First Aid and CPR certification
Technologies
Phone, SMS, email, club management systems
Responsibilities
Deliver excellent customer service and build member relationships, conduct club tours and convert enquiries into memberships, follow up sales leads across phone, SMS, and email, support marketing and daily operations, work with Club Managers to achieve membership goals