Medical Receptionist/ Call Centre Agent
Core
First point of contact for patients at a radiology clinic, handling check-ins, phone/email inquiries, scan preparation advice, and billing.
Role type
Medical Receptionist / Call Centre Agent
Builds
Patient intake and administrative support for radiology scans
Domain
Healthcare / Radiology
Required skills
Patient check-in procedures, phone and email communication, billing processing (private/Medicare/workers comp/DVA), appointment scheduling, multi-screen system navigation, attention to detail, organizational abilities
Preferred skills
Radiology experience