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Digital Enablement Manager, Fundraising

New South Wales💼 Full-time🗓 2026-08-28 → 2026-09-26

Core

Lead change management and process improvement for digital, data, and AI initiatives to enhance supporter experiences and fundraising operations.

Role type

Digital Enablement Manager (Change Management & Process Optimization)

Builds

Internal capability, standardized workflows, and adoption of digital tools/AI across the fundraising team.

Domain

Non-profit fundraising, digital transformation, change management

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Change management, project management, digital marketing, stakeholder engagement, process improvement, workflow design, training facilitation

Preferred skills

Salesforce, Braze, Jira, Miro, AI tools

Technologies

Jira, Miro, Salesforce, Braze, AI tools

Responsibilities

Lead change management for digital and AI initiatives; Review and improve workflows using enterprise systems; Drive adoption of digital tools and work management platforms; Map campaign lifecycles from idea to reporting; Facilitate workshops to build engagement; Monitor adoption and iterate processes based on data; Create internal training resources for staff.

Seniority

Mid-Senior, hands-on IC

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