Staff Business Systems Analyst
Core
Staff Business Systems Analyst owning Salesforce platform configuration, integrations, and stakeholder partnership to support commercial insurance operations.
Role type
Staff Business Systems Analyst (Salesforce)
Builds
Salesforce Sales Cloud and Service Cloud environments, cross-system integrations (Zuora, Workato, Sage Intacct, Snowflake), and data quality solutions.
Domain
Commercial Insurance / CRM & Enterprise Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce Administration, Salesforce Platform Development, Cross-platform Integration, Requirements Analysis, Technical Documentation, Stakeholder Management, Data Quality Management, Complex Automation, ERP/Billing Platform Knowledge
Preferred skills
Advanced Salesforce Administrator Certification, Service Cloud expertise, iPaaS tool experience
Technologies
Salesforce, Zuora, Workato, Sage Intacct, Marketing Cloud, Snowflake
Responsibilities
Administer, configure, and develop solutions across the Salesforce environment; Partner across systems that integrate with Salesforce; Translate business needs into technical solutions and vice versa; Gather, analyze, and document requirements for enhancements; Provide guidance to less experienced team members.
Seniority
Staff, hands-on IC with strategic partnership